Content Management Associate

Job Description

  • Location: Columbus, Ohio
  • Type: Contract
  • Job #8778

Job #8788 | Columbus, OH – Hybrid (TuWF in office) | 14–16-Month W2 Contract, Benefits Eligible | $20/hr

ABOUT THE ROLE

This content operations role is a great opportunity for someone who enjoys detail-oriented work, problem-solving, and keeping things organized. You'll support the preparation, processing, and quality control of digital information, ensuring documents and data are accurate, consistent, and ready for publication. Working alongside supervisors and other operations teams, you'll help keep daily production moving while maintaining established quality standards. The role offers an opportunity to learn specialized systems and potentially cross-train across different workflows.

ABOUT OUR CLIENT

Our client is an established information services organization that processes and maintains large volumes of digital content. The operations team plays an important role in preparing documents, maintaining data accuracy, and ensuring information is processed efficiently and consistently. The work environment is structured, collaborative, and focused on delivering reliable, high-quality information.

DAILY RESPONSIBILITIES

  • Prepare source documents through scanning, sorting, electronic capture, and minor document repairs

  • Perform initial data entry, including bibliographic information and document abstracts

  • Complete pagination and other document preparation tasks

  • Review diagnostic warnings, investigate discrepancies, and correct processing errors

  • Audit documents and workflows to maintain accuracy and quality standards

  • Monitor work in progress and prioritize assignments to meet production schedules

  • Support daily production check-ins and complete assigned task lists

  • Ensure processed information is accurate, consistent, and available in computer-readable formats

  • Collaborate with other content operations teams to support efficient workflows and timely publication

REQUIREMENTS AND QUALIFICATIONS

  • High school diploma or equivalent required

  • Some college-level coursework preferred

  • Strong attention to detail and problem-solving skills

  • Excellent organizational and time management skills with the ability to prioritize multiple tasks

  • Ability to work independently and complete routine assignments accurately

  • Comfortable using computers and common workplace technology, including email, calendars, video conferencing, instant messaging, word processing, spreadsheets, and document-sharing tools

  • Strong written and verbal communication skills

  • Willingness and ability to learn new web-based and specialized software applications

  • Ability to perform primarily sedentary, computer-based work requiring frequent reading and close visual attention

  • Ability to lift, carry, push, or pull up to 10 pounds frequently and 20 pounds occasionally

ABOUT US

Portfolio Creative is an award-winning specialized staffing and recruiting company providing talent in the digital, marketing, and creative industries. We work with clients in several states, and employ candidates in and outside of Ohio. Please note, we do not have the ability to work with candidates outside of the U.S.

Portfolio Creative is an equal opportunity employer. We strive to have a diverse and inclusive workforce and are committed to ensuring all employees are recruited, assigned, and employed on a nondiscriminatory basis.

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